Cov neeg yuav khoom siv txoj cai (Consumer's rights)

Australian Competition and Consumer Commission

Australian Competition and Consumer Commission Source: ACCC

Tam li koj yog ib tug neeg muas khoom siv ne koj puas paub txog tias koj muaj cai dab tsi? Vim cov neeg tuaj nyob tshiab hauv tebchaws Australia no tseem tsis tau paub txog tej no tab sis yeej muaj cai los pov puag kom lwm tus txhob ua tsis ncaj thiab.


Yog li kev paub thiab to taub zoo txog koj txoj cai thiaj tseem ceeb heev thiab yuav pab koj txuag tau nyiaj. Ntawm nod yog lub koom haum  cov kev taw qhia rau koj kom txhob raug lwm tus ntxias dag:

1. Yuav tsum khaws koj daim tw ntawv yauv khoom (Keep your receipts):

The GST component is seen printed on a grocery receipt in Canberra
Two separate briefings from Treasury to government highlight the reasons not to pursue a GST hike. (AAP) Source: AAP


Yuav tsum tau ua zoo xyuas thiab nug kom lub tuam txhab lagluam koj yuav khoom muab ib daim tw ntawv yuav khoom rau koj coj los ua pov thawj qhia tias koj yuav khoom ntawm lawv tiag. Tsis tas li no los khawv cov tw ntawv no cia kom zoo chaw thiab tsam lub neej pem suab koj ho yuav tau coj los siv. Ntixv ntawd los cov tuam txhab lagluam yuav tsum tau muab ib daim tw ntawv yuav khoom rau koj yog tias yam khoom ntawd tus nqe tshaj $75 lawm. Muaj peev xwm nyem tau ntawm no ntxiv .

2. Yog yam khoom koj yuav los ntawd tsis zoo los yog puas lawm ces yuav tau hais kom lub tuam txhab koj yuav yam khoom ntawd kho rau koj los yog hloov dua ib cov tshiab thiab thim nyiaj rov qab rau koj (Ask for a repair, replacement or refund):

Sewing
Sewing and repairs Source: Pixabay
Vim Australia tsab cai pov puag cov neeg yuav khoom siv (The Australian Consumer Law ) yeej teev kom koj muaj cai ua tau li hais dhau los saum toj no. Nyeem tau tsab cai Consumer Guarantees ntxiv ntawm no: .

3. Yuav tsum nyem kom totaub zoo txog tsab ntawv contract ua ntej koj yuav kos xyeem mem tes rau (Understand the contract before you sign):

Sign contract
Source: Pixabay


Txhua txhua zaus uas koj yuav ib yam khoom dab tsi los yog koj yuav ib cov services dab tsi, los sis yog koj yuav kos tes rau ib cov contract dab tsi, ces ua ntej koj yuav kos xyeem mem tes rau, koj yuav tsum tau ua tib zoo xyuas thiab nyeem koj koj totaub zoo tias koj pom zoo dab tsi nrog tej tuam txhab lagluam ntawd. Nyeem kom ntxaws ntxiv tau ntawm no: .

4. Yuav tsum txheeb xyuas tej nqe khoom kom zoo tsam koj raug dag (Watch out for misleading prices):

supermarket
Competition and heavy discounting from supermarkets are weighing on the value of retail spending. (AAP) Source: AAP
Nyob tebchaws Australia no feem ntau ces tej nqe khoom yuav tsum los qhia kiag tias rau tus nqe li cas rau yam khoom ntawd. Yog li yuav tau txheeb xyuas ntau tus nqe ntawm ntau cov khw muag khoom ntawm tej ntawv haub tau yaum (advertising) tso. Vim cov neeg muag khoom yeej qhia tus nqe kiag tias raug pes tsawg los yog tej yam yuav muag tus nqe uas pheej yig tshaj plaws npaum li cas kiag. Nyeem tau xov xwm ntxiv ntawm no:  .

5. Yuav tsum ceev faj thaum koj yuav khoom haum online los yog hauv internet tsam raug dag (Be aware of online shopping scams):

A credit card is held in front an online shopping site
More than 80 per cent of Australians aged 55 and over shop online, according to an eCommerce survey. (AAP) Source: AAP


Yuav tau xyuam xim tias seb koj yuav khoom qhov twg thiab yuav li cas hauv online. Vim yeej muaj cov neeg phem txhob txwm tsim cov vam sab cuav los yog haub tau yaum cuav tias lawv yog cov khw muag khoom tiag hauv internet thiab. Nyeem tau xov xwm ntxiv ntawm no: .

Cov koom haum twg thiaj pab tau koj yog thaum koj ntsib teeb meem (Organisations who can help you):

Lub koom haum The yeej yog ib lub uas tswj kom muaj kev sib tw lagluam ncaj ncees thiab pov puag cov neeg yuav khoom siv txhua leej txhua tus. Mus txheeb xyuas tau ntau yam xov xwm ntxiv tau ntawm lub vam sab no tau ntawm no:   

  ces yog lub koom haum txheeb xyuas txog tej teeb meem muaj rau cov neeg yauv khoom siv thiab pab cov neeg yuav khoom siv uas ntsib teeb meem mus hais los yog tawm tswv yim tias seb yuav ua li cas txuas ntxiv. Saib tau nws lub vam sab ntawm no: 

los kuj yog tsoom hwv ib lub vam sab muaj cov kev taw qhia ntxaws txog cov neeg yuav khoom siv txoj cai thiab lawv lub luag hauj lwm tias yuav tau ua li cas. Saib lub vam sab tau ntxiv ntawm no: .  

  ces yog tsoom hwv ib lub tuam chav hauj lwm pab cov neeg ncig tebchaws uas lawv ntseeg tias raug cov lagluam  ua tsis ncaj rau thaum lawv tseem nyob hauv tebchaws Australia no. Ces muaj cai mus hais tau. Mus saib tau lub vam sab ntawm no ntxiv:  .

Tsis tas li no tsoom hwv Australia lub tuam chav tswj txhab nyiaj The yog tus taws qhia lub koom haum Australia’s competition and consumer cov cai (policy framework). Saib tau lub tuam chav no lub vam sab ntawm no: .

Israel cov hauj lwm tsim vaj tse tsis so rau Palestine tej nrim tebchaws puas yuav muaj teeb meem cov nyom rau cov kev faib tebchaws rau 2 haiv neeg Palestinian thiab Israeli no:

Tsoom hwv tebchaws Phillippines tseem yuav tawm tsam thiab lis nws cov hauj lwm tua cov neeg ua yaj yeeb txhaum cai mus txog thaum twg thiab ntiaj teb tej zejzog ho xav li cas rau nws tej hauj lwm no xwb:
Dr. Suav Yaj tawm tswv yim txog America thiab ntiaj teb cov laj fai kum xeeb toom 1 (Part I):
Dr. Suav Yaj tawm tswv yim txog America thiab ntiaj teb cov laj fai kum xeeb toom 2 (Part II):
Cov tshuaj kho poj niam xeeb me nyuam cov kab mob Pre eclampsia (Mob ntshav sib, muaj protein hauv zis thiab phlu o):
Vim li cas tsoom kws tshawb fawb thiaj hais tias ntiaj teb yuav kawg thiab yuav ntsib kev piam sij puas ntsoog?
Tam li koj yog ib tug neeg yuav khoom siv, koj puas paub tias koj muaj txoj cai dab tsi pov puag koj thiab muaj leej twg pab koj thaum yam khoom koj yuav tsim teeb meem rau koj los yog puas tsis zoo siv lawm?
Vim li cas Dr. Vam Huas Yaj thiaj hais tias cov teeb meem NATO, Middle East civil war thiab hiav txwv South China Sea yog ib cov kev ua yeeb yam rau sawv daws saib kom tej tebchaws muaj hwj chim zoo ua lwm yam hauj lwm xwb?:
30 xyoo mam tsim tau cov tshuaj kho tau kab mob cancer tab sis ho yog hom tshuaj dab tsi?:
Centrelink yuav txiav cov nyiaj pab cuam dab tsi rau Australia cov cuab yig xyoo 2017 no:
Koj paub hnub Australia Day zoo npaum li cas?
Dr. Vam Huas Yaj tawm tsiv yim txog cov teeb meem cov nyom ntawm hiav txwv South China Sea:
Koj puas yog cov neeg txawj txuag nyiaj? Haiv neeg twg txuag tau nyiaj ntau dua yog vim li cas?:
Koj puas tau mus saib cov kev sib tw ntau pob tennis Australian Open dua thiab puas paub tias cov neeg sib tw ib tug twg tau nyiaj li cas thiab ho tau txais txiaj ntsim dab tsi rau tebchaws Australia:
Koj puas tau npaj tswv yim qhia kom tej teej kawm thiab cov lees kais paub pab cawm koj tej me nyuam yog lawv noj zaub mov fab thiab tau cov kab mob hawb pob:
Nom tswv tswj ib puag ncig qhia kom zej tsoom txhob mus ua luam dej ntawm cov ntug hiav txwv muaj cov raj dej qias tsam tsis tau txais kev nyab xeeb rau txoj kev noj qab haus huv:
Puas tseeb li cov kws tshawb fawb tau qhia tias yog koj nyob ze cov kev tsheb loj ces yuav mob tau cov kab mob hlwb ua tem toob (Dementia)?
Koj puas raug tsoom hwv Austrlia lub chaw lis laj fai pab cuam zej tsoom Centrelink tsib nuj nqi?:
Mloog tau Kim Vang Xiong cov lus tham txog lub koom txoos coj Hmoob cov cev raug Thaib thiab Suav khawb ntawm Vaj Loog Tsua Wat Thamkrabok mus zais rau ntawm lub zos Lao Ou, Chianrai, Thaib teb tau ntawm no:

Meskas yuav tam tsam yog Suav tsis xaus nws cov kev txhawb dag zog tub rog thiab tsim teeb meem kub ntxhov rau cov kev nam nrim dej nrim av ntawm hiav txwv South China Sea:

Teeb meem faib cai ntxub ntxaug lwm pawg neeg:
2016 yog xyoo muaj yeej rau cov kev tshawb fawb (science):
Mloog Dr. Suav yaj cov lus tawm tswv yim tias yuav daws cov teeb meem cov nyom ntawm Hmoob zaj dab neeg cov nyom uas tej zaum yuav puas Hmoob koob npe li cas tau ntawm no:
Mloog tuam thawj tswj koom haum Hmoob Australia cov lus tawm tswv yim txog Hmoob zaj dab neeg cov nyom ntawm no:
Mloog tau Hmoob tus kwv txawj hais dab neeg seb nws xav li cas rau Hmoob zaj dab neeg cov nyom:
Mloog tau tuam thawj tswj 18 xeem ntawm xeev Minnesota cov kev tawm tswv yim txog Hmoob zaj dab neeg cov nyom:
Mloog tau Dr. Ywj Pheej Xyooj cov lus tawm tswv yim txog cov xwm txheej uas QongChing tus tswv nroog Paj Tawg Lag Wenshan ntawm xeev Yunan hauv Suav tuam tshoj hais lus thuam saib tsis tau kwv tij Hmoob suav thiab cov lus tawm tswv yim txog zaj dab neeg cov nyom hauv Nplog teb tau hauv qab no:
Hmoob zaj dab neeg uas muaj teeb meem cov nyom uas ib tug poj niam Hmoob Hawj hais hauv Nplog teb ua rau puas tsev neeg Hmoob lub koob lub npe tau hauv qab no :

Koj puas pom zoo kom tus neeg American uas yog tus tswj lub tuam txhab Luang Prabang Film Festival thiab tus poj niam Hmoob uas tsim zaj dab neeg cov nyom yuav tsum tshem zaj dab neeg no tawm txhob tso hauv internet ntxiv lawm?

Mloog tau Kim Vang Xiong cov lus tham txog lub koom txoos coj Hmoob cov cev raug Thaib thiab Suav khawb ntawm Vaj Loog Tsua Wat Thamkrabok mus zais rau ntawm lub zos Lao Ou, Chianrai, Thaib teb tau ntawm no:

Meskas yuav tam tsam yog Suav tsis xaus nws cov kev txhawb dag zog tub rog thiab tsim teeb meem kub ntxhov rau cov kev nam nrim dej nrim av ntawm hiav txwv South China Sea:

Teeb meem faib cai ntxub ntxaug lwm pawg neeg:
2016 yog xyoo muaj yeej rau cov kev tshawb fawb (science):
Mloog Dr. Suav yaj cov lus tawm tswv yim tias yuav daws cov teeb meem cov nyom ntawm Hmoob zaj dab neeg cov nyom uas tej zaum yuav puas Hmoob koob npe li cas tau ntawm no:
Mloog tuam thawj tswj koom haum Hmoob Australia cov lus tawm tswv yim txog Hmoob zaj dab neeg cov nyom ntawm no:
Mloog tau Hmoob tus kwv txawj hais dab neeg seb nws xav li cas rau Hmoob zaj dab neeg cov nyom:
Mloog tau tuam thawj tswj 18 xeem ntawm xeev Minnesota cov kev tawm tswv yim txog Hmoob zaj dab neeg cov nyom:
Mloog tau Dr. Ywj Pheej Xyooj cov lus tawm tswv yim txog cov xwm txheej uas QongChing tus tswv nroog Paj Tawg Lag Wenshan ntawm xeev Yunan hauv Suav tuam tshoj hais lus thuam saib tsis tau kwv tij Hmoob suav thiab cov lus tawm tswv yim txog zaj dab neeg cov nyom hauv Nplog teb tau hauv qab no:
Hmoob zaj dab neeg uas muaj teeb meem cov nyom uas ib tug poj niam Hmoob Hawj hais hauv Nplog teb ua rau puas tsev neeg Hmoob lub koob lub npe tau hauv qab no :

Koj puas pom zoo kom tus neeg American uas yog tus tswj lub tuam txhab Luang Prabang Film Festival thiab tus poj niam Hmoob uas tsim zaj dab neeg cov nyom yuav tsum tshem zaj dab neeg no tawm txhob tso hauv internet ntxiv lawm?

Thiab muaj lwm yam xov xwm uas koj muaj peev xwm mloog tau ntawm xov tooj cua SBS Radio lub vam sab:

Download  thiab tau hauv thiab tso rau koj lub xov tooj ntawm tes (smart phone), tablet, thiab ces mloog tau xov xwm tshaj tawm tuaj ntawm xov tooj cua SBS RAdio Hmong Program tau tib yam rau hnub zwj Teeb (Thursday) sij hawm 6 teev tsaus ntuj thiab hnub zwj Hnub (Sunday) 11 teev sawv ntxov. Thiab saib tau duab yeeb yaj kiab (movies) ntau puas zaj dawb tsis tau them nyiaj dab tsi. Los yog koj nyiam mloog nkauj ces mloog tau ntawm Digital TV tshooj 36  thiab  hauv tshooj 33 tau.

Koj tseem mloog tau xov tooj cua SBS Radio Hmong Program rau 2 hnub hais los saud hauv Digital TV tshooj 38 thiab mloog tau hauv cov tshooj xov tooj cua li hauv qab no tau:

SBS Radio Frequency:

HOBART                               105.7FM

MELBOURNE                         93.1FM                 OR          1224  AM

CANBERRA                            105.5FM               OR          1440  AM

SYDNEY                                97.7FM                 OR           1107  AM

BRISBANE                             93.3 FM

CAIRNS                                 90.5 FM

Los yog hu xov tooj tuaj koom tham tawm tswv yim nrog SBS Radio Hmong Program tau txhua hnub zwj Feej txog zwj Hnub (Wednesday - Sunday) tau. Los sis hu xov tooj + 61 03 9949 2259   xav fax  rau + 61 3 9949 2385 thiab xa email tuaj rau ntawm xov tooj cua SBS Radio Hmong Program tau tib yam. Zoo siab tos txais txhua leej txhua tus.


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