Now, underpaid or exploited hospitality workers can rate their employers on an App

RateMyBoss allows workers to anonymously review past and present employers and rate them based on their treatment and pay to staff. The App has been developed by a union group.

Representational image of Indian food

Representational image of Indian food Source: Pixabay

Two weeks ago, trade union United Voice released a survey on Victorian hospitality workers.

It showed that of the 624 workers canvassed, 76 per cent said they were underpaid, 35 per cent said they were paid cash and 51 per cent reported working unpaid hours.

United Voice Victorian Secretary, Jess Walsh, says underpaying staff has become a part of the business model in the hospitality industry.

 "Young workers often feel too frightened to speak out, our new site- RateMyBoss.org.au- gives them to tools to turn the tables on their employers, and to hold them accountable for their behaviour."

Ms Walsh says United Voice's recent survey showed international students and people on working holiday visas are at what she described as the "pointy end" of wage theft and abuse in hospitality.

 "Often employers will threaten them, that if they do speak out about the abuses and what' going on, that they will be reported to immigration and they might lose their ability to work in Australia."

 The issue of underpayment of employees has been highlighted by a case involving top Melbourne restaurant Chin Chin.

 A former bartender there, Sorcha Harrop, took the popular eatery to court, claiming unpaid overtime and superannuation.

 Ms Harrap has now withdrawn her legal claim after Chin Chin agreed to pay her nine and a half thousand dollars.

"You never really feel like you have that much power, but it is awesome to see how many people share my experience, and how many people have such similar stories."

 The former bartender said it's time the culture around underpaying  hospitality workers changed.

 A unique feature of the RateMyBoss app is how it allows employees to give positive feedback, Ms Walsh explains

 "The site provides the opportunity for good employers to really shine, and we've heard from young hospitality workers who say they are just as keen to rate places that they think are great places to work and give people the heads up."

 Ms Harrop, the former Chin Chin employee, says the positive feedback option is also a good insight for diners.

 "The ethnics of eating out shouldn't just be, you know, where your meal comes from and the sort of ingredients that you're using in your food, and how well your staff is paid and how well they're treated."

 For now, RateMyBoss will operate exclusively in Victoria.

 But United Voice has hopes the website can turn the tables on bad employers around the nation.

 "We want the worse abuses to be revealed, we think that will encourage employer behaviour and they will do the right thing."


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3 min read
Published 5 December 2017 12:07pm
Updated 6 December 2017 2:10pm
By Manpreet K Singh


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